Mobile Dispatch

Acordex Mobile Dispatch is designed from the ground up to be the most comprehensive mobility solution for Less Than Truckload (LTL) carriers. The pickup and delivery complexity of LTL requires careful attention to details that just aren’t a part of other trucking segments.

Mobile Dispatch integrates directly with your TMS and places up-to-the-minute data about every stop in the hands of your drivers. Dispatching decisions appear live on the tablet and driver status updates flow back to your TMS in real time, facilitating better load planning and accurate invoicing.

Data from Mobile Dispatch feeds into a suite of reports for tracking KPIs, including stops per hour and detention time, along with telemetric and fuel use data. Reports can be accessed manually or programmatically using the Mobile Dispatch reporting API.

▻ Document Capture

Our Safekeep imaging system allows drivers to take photos of bills of lading, delivery receipts, or any other document directly from Mobile Dispatch while at a customer stop. Safekeep can also receive documents from our dedicated scan stations, SFTP, email, partner APIs, or any other source. See our Document Imaging section for more detail.

▻ Electronic PODs

Drivers can collect a consignee signature on the tablet, allowing Mobile Dispatch to generate an electronic POD instantly upon delivery. Mobile Dispatch can also digitally overlay the signature and other critical information, such as services provided, onto any image in the imaging system.

The electronic PODs are indexed in the Safekeep imaging system and immediately available to internal users and outside parties within seconds of the completed delivery. 

Drivers no longer need to log in to multiple systems to do their day’s work. For example, upon arrival at a shipper’s dock, one click starts the detention time clock, tells the ELD that he is on-duty, notifies your TMS that the freight is being picked up and tells your dispatcher what the driver is doing. At the end of the day, one logout checks for anything that was forgotten, e.g. did the driver complete the post-trip DVIR?

Designed to handle the complex LTL world, Mobile Dispatch easily manages same-day, air forwarding, multi-stop and TL as well. Mobile Dispatch eliminates misunderstandings about routing, scheduling and realtime changes in pickup assignments.

ELD, exempt driver logs, mileage capture for IFTA and equipment maintenance tools are seamlessly integrated with the entire Mobile Dispatch system. This completely eliminates redundant tablet-work for the drivers, one of the reasons that drivers like Mobile Dispatch so much. See our Fleet Management section for more detail.